When you are looking for somebody to help you hear better there are a number of things you need to take into account to make sure that you start your hearing journey off on the right path.
The most important thing is that you like your hearing professional and they listen to you and don’t prioritise their own agenda. This should not be a heavy sales process or a one-sided conversation.
For example, when conducting a hearing test, the hearing care professional should take time, and make time to listen to you and your needs before anything else. In private, independent hearing care like that given by us at Fresh Hearing, you will often find Audiologists who are very focused on what you do on a daily basis as they will want to make that better and maximise your quality of life for future.
You need to ensure your hearing care professional is qualified to carry out the service that you require. You can check online registers such as BSHAA (British Society of Hearing Aid Audiologists) and the HCPC (The Health and Care Professions Council) to see if your hearing care professional is qualified and registered.
Clinical support and personal support go hand-in-hand for us so it is important to ensure your hearing care professional can carry out the service you require but they also need to be personable and friendly so that you are at ease and actually enjoy your hearing Journey!
After all, this is completely about you and opening up sounds that you haven’t heard in a long time or relieving you of blocked ears. You may also be searching for other services such as hearing protection or tinnitus support so it is important to do your research on the person you choose to work with. We would love you to choose us at Fresh Hearing, for a little more about our highly professional team please click here.
Many of the big chain, high street providers will allocate you a time slot for your hearing care appointment which may make you feel slightly restricted, or you might have a slightly disjointed consultation because you don’t see the same Audiologist every time.
It is also important to factor in that this is a journey and not just a one-off transaction and therefore you should expect to have a review of your hearing every six months to make sure that you can live your life as you wish to. We offer this but many of the high street stores do not, it helps give you better hearing for the future.
Hearing care professionals needs to be accessible and you need to be aware of the communication options for you when you do need to get in touch. If you have hearing aids, your hearing aids will need maintenance so this process should be clear to you from the outset also. The supply of batteries if they are needed for your device and other ancillary products should be available from your hearing care professional too or you can easily get these from us and our friendly reception team.
At Fresh Hearing, we pride ourselves on putting the customer first. This is our approach and we find that we have many happy customers who come back to us time after time for continued support as they trust us.
If you would like to read about more people like you please visit our website in our testimonial section or click here. If you have any questions at all about your hearing journey or you want to make a start please book your hearing test or wax removal today.
I was very impressed with the service provided by Nish - friendly, attentive and reassuring!
Great service did the job perfect
Fantastic friendly and attentive service, highly recommended. 5*
5* experience! Professional and knowledgeable, wouldn't go anywhere else!
